High Quality Care with a Personal Touch
A successful patient experience with diagnostic imaging has to be just the right combination of technology and people, but each one in its proper place. Technology is important, but there are times when nothing beats a real, live person in lieu of a machine.
That’s the nucleus of what makes the Outpatient Imaging Center here at Williamson Medical Center so unique. Patients will never check in at a kiosk or be routed through chains of voicemail prompts when they call. Those are some of the times you prefer actual interaction with a real person, and that’s exactly what we provide.
Accredited by the American College of Radiology as a Breast Imaging Center of Excellence in Mammography, Breast Ultrasound and Percutaneous Breast Biopsy, we are proud to offer our newest technology, Genius 3D Mammography, which detects up to 40 percent more invasive breast cancers and may help reduce false positives. Read more about 3D Mammography.
Ease of Access
No one ever wants to hear from a physician that something unusual showed up on a mammogram, but with our outpatient imaging center, you can rest assured we won’t make you wait weeks to find out what it is.
We are located just a few blocks down Carothers Parkway from Williamson Medical Center at the intersection of Carothers and Liberty. Our physical address is 4601 Carothers Parkway, Suite 150, Franklin, TN. 37067
We offer on-site ultrasound-guided biopsies that in many cases can be done on the same day. In the past, a biopsy required a hospital visit and then a surgical consult and it could take up to a week to get results.
Now, with our Breast Health Center adjacent to the Imaging Center, we can provide most imaging same day and typically, results can be given to a patient within two to three business days at most. We have updated our physician order forms to allow follow-up imaging when indicated to include a breast health consultation, which has been very helpful in rapid result turn around time.
Because we work hand-in-hand with the Breast Health Center, we are able to eliminate some of the patient’s anxiety about what they should do next. We have a certified breast health navigator who can help coordinate follow-up appointments and additional services if needed. The patient has someone they can call for questions, support, additional resource information, or when general help is needed.
In addition to 3D mammography, we also offer stereotactic biopsies, which are done when a physician sees micro-calcifications on a mammogram that are small and spread out. We have recently purchased new stereotactic equipment that will allow us to perform these every day, on-site, which will eliminate the wait time for a patient needing a stereotactic procedure.
Our new Affirm stereotactic equipment offers a more comfortable, upright position that will enable a faster procedure.
Icing on the cake
In addition to the newest technology and amazing staff, we also offer a very convenient location, free parking, same-day appointments, rapid report turnaround time; a spa-like environment designed to reduce anxiety, and we are adjacent to the Breast Health Center. We are also only a block away from Williamson Medical Center, should follow-up meetings or consultations be necessary.
According to Press Ganey, the third-party company in charge of hospital patient satisfaction scores nationwide, our Outpatient Imaging Center has consistently been ranked in the upper 90th percentile in patient satisfaction since we opened in Nov. 2008.
To schedule a mammogram, call 615-435-5022.