Visiting Hours

The health and well-being of our patients is of utmost importance and we recognize the significance of having family and friends around and the benefit that can have on recovery. We do ask that you please keep the patient’s wishes in mind and allow them to get much-needed rest during their time with us.

We do have two important regulations we ask you please adhere to. Due to potential allergic reactions, we cannot allow latex balloons or flowers with an extremely strong scent to be brought to patient rooms. Mylar balloons are allowed.

Visitor Expectations

Visits to a family member or friend in the hospital should be beneficial for both the patient and visitor. The following expectations should be communicated to visitors:

1. Visitors who have experienced a fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea in the last 48 hours before a visit is planned should be discouraged from visiting until they are certain they will not expose the patient to more risk of disease.*

2. Visitors who are disruptive or disturb patients, staff, or other visitors will be asked to stop the disruptive behavior or be escorted from the premises by Security and/or police.

3. Visitors should not smoke on campus as WMC is a smoke free facility.

4. Plans to visit should be made during posted visiting hours.

5. Williamson Medical Center does not specifically limit the number of visitors in a patient’s room at any given time, however, time should be allowed for the patient to rest. Visitors and family will relocate to the waiting room when requested.

6. Visitors will make provisions for their own meals and lodging if necessary. Exceptions should be referred to the Nursing Department Director or Nursing Supervisor.

Visitor Restrictions

  1. Children under 12 years of age may be asked to leave at the discretion of Nursing Director or the Nursing Supervisor.

2.  Patients may choose to restrict visitors that they believe are not beneficial to their health and well being. Staff should place a sign on the door for visitors to check at nurse’s station.

Visiting Hours at WMC

  1. General: 9 a.m. – 9 p.m. Daily
  2. Critical Care: Visiting hours are flexible and a visiting plan should be developed by the patient’s nurse to best meet the patient’s needs. From 6 a.m. – 8 a.m. and 6 p.m. – 8 p.m. CCU visiting hours will be limited to allow for shift report.
  3. The PBX Operator will announce the close of all visiting hours overhead.

Visiting after 9:00 p.m. (hospital-wide):

After Hours Access to the Hospital:

  1. For safety and security reasons, any visitor entering after 9 p.m. must enter through the Emergency Department (ED) entrance. Signage reminding that visiting hours are over at 9 p.m. will be visible in the ER registration area. In addition, ER registration staff will communicate friendly reminders to visitors at that time.
  2. Special circumstances will require and allow some visitors access to the floor after 9 p.m. The following procedure will be followed:
    1. ER Registration will issue a visitor badge to these guests.
    2. Security will be called by ED Registration to escort the visitor to the appropriate patient care unit.
    3. For patients being admitted from the ED, the ED staff will notify security for visitors accompanying the patient to the appropriate patient care unit.
    4. ED staff shall instruct visitors accompanying patient to obtain a visitor pass prior to relocating to the patient care unit.
    5. A picture identification should be provided by all visitors when obtaining a visitor pass.

*Infection control: Visitors can contribute substantially to transmission of communicable diseases. The Medical Center reserves the right to require visitors to wear appropriate Personal Protective Equipment such as masks, gowns, gloves as appropriate (examples include patients in isolation, community pandemic). Activating a no-visitor policy as a control measure shall be on the authority of the CEO or designee.

Obstetrics/NICU:

Flexible visiting hours are designed to accommodate the needs of the entire family. We encourage brothers and sisters of the new baby to visit. Obstetrics is a secure unit, which means the doors are locked. Before entering, guests must check in with the second floor nurses station. The viewing window of the nursery is located outside of the locked area, so guests may be directed there if preferred by family.

During the birthing process, visitors are reminded to wait in the waiting room.

There are specific visitation guidelines that apply to the Neonatal Intensive Care Unit (NICU)

  • Only two visitors will be allowed at a time.
  • All visitors must scrub hands and forearms for three minutes and wear a hospital gown over street clothes. Additional hand washing of at least 15 seconds is required for subsequent visits if visitors remain in the Medical Center.

Parents are encouraged to visit any time except the following: 6 – 8 a.m.; 6 – 8 p.m.; during an infant’s admission or procedure; and at nurses’ discretion.